Jepor98 Privacy Policy – Malaysia Personal Data Protection

Jepor98 respects the privacy of every member. Find out exactly how we collect, use, and protect your personal data to the highest security standards.

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Introduction – Why This Privacy Policy Matters to You

At jepor98, we understand that privacy is more than just a word in an official document – it is a fundamental right of every user on our platform. When you register and use jepor98 to enjoy slots, Live Casino, football Sports Betting, badminton, cricket, or Virtual Sports, you are entrusting us with your personal information. We take that trust very seriously.

This Privacy Policy explains in detail and in plain language: what data we collect when you use jepor98, what it is used for, who it may be shared with, how we protect it from unauthorised access, and what your rights are as the owner of that data. There is no hidden agenda here – we want you to know exactly what happens with your information.

Jepor98 adheres to responsible data protection principles and is committed to using member data only for the purposes explicitly stated in this document. We never sell member data to third-party advertisers, do not share information with entities unrelated to platform operations, and do not use your data in any way that could be detrimental to your interests.

Note: By using the jepor98 platform, you agree to the data collection and usage practices described in this Privacy Policy. This Policy should be read alongside jepor98's Terms & Conditions for a complete picture of your rights and responsibilities as a member.

256-bit
SSL Encryption
0
Data Sold to Third Parties
24/7
Security Monitoring
500K+
Members Protected

Jepor98's Commitment to Your Privacy

Six core principles that underpin how jepor98 manages Malaysian members' data

Bank-Grade Encryption

All data transmitted between your device and jepor98's servers is protected by 256-bit SSL encryption – the same standard used by Maybank2u, CIMB Clicks, and leading banking institutions worldwide. No one can intercept or read your data in transit.

Data Not Sold to Advertisers

Jepor98 has never and will never sell, rent, or commercialise members' personal data to advertising companies or any third parties unrelated to the platform's operations. Your data is not a product we trade in.

Purpose-Specific Data Collection

Jepor98 only collects data that is genuinely necessary for clearly defined purposes – such as verifying identity, processing deposit and withdrawal transactions via Touch 'n Go eWallet or FPX, and improving the overall user experience on the platform.

Full Control in Your Hands

Every jepor98 member has the right to access, rectify, request a copy of, and request the deletion of their personal data. This process can be initiated at any time through jepor98's customer support team, available 24/7.

Secure Server Infrastructure

Jepor98 member data is stored in high-security data centres with multi-layered physical and digital access controls. Servers are regularly audited by independent third-party firms and kept up to date with the latest security patches without delay.

Restricted Internal Access

Only jepor98 staff with a legitimate business need are granted access to members' personal data, and only to the extent required for their role. All internal access is logged and automatically monitored to prevent unauthorised use.

Types of Data Collected by jepor98

We only collect what is necessary – nothing more

Personal Identity Data

Full name, national identification number (MyKad) or passport number, date of birth, and gender – collected during account registration and the KYC verification process to confirm eligibility and prevent identity fraud.

Contact Information

Your Malaysian mobile number used for OTP verification, and your email address for important account communications and transaction notifications. This data is not used for marketing purposes without your explicit consent.

Financial Transaction Data

Deposit and withdrawal records, including the payment method used (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX), amounts, dates, and transaction status. Full bank account number details are not retained once a transaction is completed.

Gaming Activity Data

Betting records, game outcomes, login activity, and platform usage including session times and durations. This data is used to monitor account security, detect unusual activity, and support responsible gambling programmes.

Device Technical Data

IP address, device type, operating system, browser type, and other technical data collected automatically when you access jepor98. This data is used for security purposes, detecting suspicious login activity, and optimising platform performance.

Support Communication Data

Records of live chat conversations, emails, and any other communications you have had with the jepor98 customer support team. This data is retained for service quality control, dispute resolution, and ongoing platform improvement purposes.

Jepor98 Full Privacy Policy

1. Data We Collect from You

Jepor98 collects your personal data through several channels as you interact with our platform. This data collection is necessary to enable us to provide a safe, efficient, and high-quality service to all members in Malaysia.

Data you provide directly: This includes all information you personally provide during the account registration process, KYC identity verification, withdrawal requests, customer support enquiries, and any other written interactions with the jepor98 platform. Examples include your full name, MyKad number, date of birth, phone number, and email address submitted at registration.

Automatically collected data: When you use the jepor98 platform, our systems automatically record certain technical information, such as your IP address, device type, operating system, browser type and version, pages visited within the platform, access times, and session duration. This data is collected using cookies and industry-standard tracking technologies.

Data from third parties: In certain cases, jepor98 may receive your personal data from legitimate third parties such as payment service providers (Touch 'n Go eWallet, GrabPay, DuitNow, FPX) for transaction verification purposes, or from identity verification agencies for KYC purposes. Data received from these third parties is processed in accordance with established agreement terms and only for the purposes required.

jepor98 does not collect sensitive personal data such as medical information, religious beliefs, or political affiliations unless you voluntarily provide it in a relevant context, such as a self-exclusion request on health grounds.

2. How We Use Your Data

Data collected by jepor98 is used only for specific and legitimate purposes. We do not use your data for any purpose not stated in this document without first obtaining your consent.

Purpose of Use Types of Data Used Legal Basis
Account setup & management Identity & contact information Service contract
Deposit & withdrawal processing Identity, financial data Service contract
Identity verification (KYC) Identity, official documents Legal requirements
Fraud prevention & security Technical data, account activity Legitimate interest
Customer support Identity, communication records Service contract
Responsible Gaming Gaming activity data Legitimate & public interests
Platform improvements Technical data (anonymised) Legitimate interest
Account-related communications Contact information Service contract

Jepor98 only sends marketing communications to members who have given explicit consent to receive the latest promotions and offers. Every promotional email we send includes an easy-to-use unsubscribe link, and such requests are processed within 48 hours.

3. Sharing Data with Third Parties

Jepor98 understands that you want to know who your data may be shared with. Our core principle is clear: we do not sell, rent, or share members' personal data with third parties for their own commercial purposes. That said, there are limited situations where sharing data is necessary for the legitimate operation of the platform.

  • Payment service providers: To process deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, the minimum necessary transaction information is shared with the relevant payment service providers. All such providers are bound by their own privacy policies and data protection agreements.
  • Game software providers: To deliver slots, Live Casino, and Sports Betting services, jepor98 works with leading game software providers. The minimum data required for gameplay functionality may be shared with these providers under strict confidentiality agreements.
  • Legal authorities: jepor98 may disclose personal data to government authorities, regulators, or law enforcement agencies when required by law, court order, or in the context of a legitimate criminal investigation. We will notify members of any such requests where permitted by law.
  • Auditors & professional advisors: Independent audit firms, lawyers, and security consultants engaged by jepor98 may require limited access to certain data in the course of carrying out their professional duties. All such parties are bound by strict confidentiality obligations.

Our Commitment: jepor98 never shares members' personal data with data brokers, third-party advertising companies, social media platforms, or any entity that has no legitimate operational need for that data. If you receive unsolicited promotional communications claiming to be from jepor98, please contact our support team immediately, as this may be a fraudulent attempt.

4. Data Security – How We Protect Your Information

Jepor98 continually invests in security infrastructure to ensure the personal and financial data of all members remains protected to the highest standards. The following are the key security measures we have in place.

  • Encryption of data in transit: All communications between your device and jepor98's servers are encrypted using TLS 1.3 with a 256-bit SSL certificate. This means that even if someone were to intercept your data packets on the network, they would be unable to read the contents.
  • Data encryption at rest: Sensitive data such as passwords is stored using strong cryptographic hashing algorithms (bcrypt) with a unique salt value for each account. jepor98 does not store passwords in plain text, and no one — including our own staff — is able to read your account password.
  • Layered access controls: Access to databases containing member data is granted only to staff with a verified operational need. The principle of least privilege applies – each staff member is given access only to the data required for their specific role, and nothing beyond that.
  • 24/7 security monitoring: jepor98's automated monitoring system continuously watches for unusual activity, suspicious login attempts, and any anomalies in platform usage patterns. Automatic alerts are sent to our security team for immediate action whenever a threat is detected.
  • Regular security audits: jepor98 conducts regular security assessments and penetration testing by independent third-party cybersecurity firms to identify and remediate vulnerabilities before they can be exploited.
  • Security incident management: In the event of a data breach involving members' personal data, jepor98 is committed to notifying affected members within a reasonable timeframe and taking immediate action to contain and remediate the situation.

5. Cookies & Tracking Technologies

The jepor98 platform uses cookies and similar tracking technologies to enhance user experience, maintain login session security, and collect analytics data that helps us improve the platform over time.

  • Essential Cookies: These cookies are essential for the core functions of the jepor98 platform, including login session management, account security, and the betting slip function. The platform will not work properly without them and they cannot be disabled.
  • Performance cookies: These cookies collect anonymous information about how visitors use the jepor98 platform — the most frequently visited pages, time spent in each section, and any error messages encountered. This information helps us identify areas of the platform that need improvement.
  • Functional cookies: These cookies allow the jepor98 platform to remember your preferences such as your chosen language, display settings, and login details (if you choose to save them), making your experience more convenient on future visits.
  • Cookie controls: You can manage or disable non-essential cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality and user experience of the jepor98 platform.

Jepor98 does not use third-party tracking cookies for targeted advertising or user profiling for sale to advertisers. All cookies used on the jepor98 platform are strictly for operational purposes and internal service improvement.

6. Data Retention & Deletion Period

Jepor98 does not retain members' personal data for longer than is necessary for the original purpose of collection, or as required by applicable laws and regulations. Our data retention policy is as follows.

  • Active account data: For as long as your account is active and you are using the jepor98 platform, your personal data will be retained to enable us to provide our services and fulfil our contractual obligations to you.
  • Data after account closure: After your account is closed for any reason, jepor98 will retain the minimum personal data required for a minimum period of seven (7) years to comply with applicable legal, financial, and tax record-keeping requirements in Malaysia. After this period, data will be permanently deleted or anonymised.
  • Transaction data: Financial transaction records, including deposits and withdrawals, are retained for a minimum of seven (7) years in accordance with Malaysian financial and tax legal requirements.
  • Support communication data: Communication records with the customer support team are retained for two (2) years from the date of the last communication, for dispute resolution and quality control purposes.
  • Cookie and technical data: Session data and temporary cookies are automatically deleted when your login session ends or after the designated retention period for each cookie type.
Should you request the deletion of your personal data (subject to applicable legal retention requirements), jepor98 will process the request within 30 working days and provide confirmation once complete.

7. Your Rights Regarding Personal Data

As a jepor98 member and the owner of your own personal data, you have several important rights that you can exercise at any time. jepor98 is committed to making it easy for you to exercise these rights without unnecessary barriers.

  • Right of access: You have the right to request a copy of all personal data we hold about you. Requests will be processed within 30 working days and provided in a readable format.
  • Right to rectification: If personal data held by jepor98 is inaccurate or out of date, you have the right to request a correction. Inaccurate data will be updated upon appropriate verification.
  • Right to erasure: You may request the deletion of your personal data, subject to applicable legal retention requirements. jepor98 will notify you if any specific data cannot be deleted due to mandatory legal obligations.
  • Right to restrict processing: In certain circumstances, you may request that jepor98 restrict how we use your personal data while a related request or dispute is being resolved.
  • Right to object: You may object to the processing of your personal data carried out on the basis of legitimate interests, including for direct marketing purposes. Objections to direct marketing will be actioned immediately.
  • Right to withdraw consent: For any data processing based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the validity of processing that took place prior to the withdrawal.

To exercise any of the above rights, contact the jepor98 support team via the in-platform live chat or by email at support@jepor98.click. Please include your jepor98 account number and a clear statement of the right you wish to exercise to help us process your request promptly.

8. Protection of Children's Data

Jepor98 is an online entertainment platform intended exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

Should we discover or be made aware that personal data of a minor under the age of 18 has been collected through our platform, we will take the following steps immediately: suspend the account in question, delete all data associated with that minor, and where appropriate, notify the parent or guardian. If you are aware that a minor has registered a jepor98 account, please contact us immediately at support@jepor98.click.

Jepor98 employs multiple measures to prevent underage registration, including age verification during sign-up, a requirement for an active Malaysian phone number to receive OTP, and a KYC process that requests identity documents confirming age when necessary.

9. Changes to This Privacy Policy

Jepor98 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or platform improvements. The date of the most recent update will always be displayed at the top of this document.

  • Material changes to this Privacy Policy – particularly those affecting your rights or how we use your data – will be communicated to members via a prominent announcement within the jepor98 platform or by email to your registered address.
  • Minor changes that do not affect members' fundamental rights may take effect immediately upon being published on the platform, without separate notice.
  • The latest version of this Privacy Policy is always available via the link in the jepor98 platform footer and can be accessed at any time without logging in.
  • Continued use of the jepor98 platform after any changes to the Privacy Policy will be considered your acceptance of the updated policy. If you do not agree with the changes made, you have the right to close your account in accordance with the procedures set out in the Terms & Conditions.

10. Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how jepor98 handles your personal data, we encourage you to reach out to us directly. Our team is ready to assist and will treat every privacy enquiry seriously and respond within a reasonable timeframe.

  • Live chat: The fastest way to get a response is through live chat within the jepor98 platform, available 24 hours a day, 7 days a week, including all Malaysian public holidays.
  • Email: For more detailed or formal privacy enquiries, send an email to support@jepor98.click with the subject line "Privacy Policy Enquiry" and your account number. We aim to respond within 2 working hours.
  • Response time: jepor98 is committed to responding to all privacy-related enquiries within 72 working hours and resolving data rights requests within 30 working days.

We welcome feedback on this Privacy Policy. If you feel any section could be explained more clearly, or that certain privacy aspects deserve greater attention, please let us know. Your input helps jepor98 become a more transparent and trustworthy platform for all Malaysian members.

Your Privacy Rights at jepor98 – A Plain-Language Summary

All the rights you hold as a member – exercisable at any time

Right of Access

Request a copy of all personal data jepor98 holds about you. Processed within 30 working days and provided free of charge.

Right to Rectification

Request corrections to inaccurate or outdated personal data. jepor98 will update your records upon appropriate verification.

Right to Erasure

Request the deletion of your personal data, subject to mandatory legal retention requirements. Requests are processed within 30 days.

Right to Restrict Processing

Request that jepor98 restrict how your data is used while a related request or dispute is being resolved.

Right to Object

Object to the processing of your data for direct marketing purposes. Objections are processed immediately without requiring justification.

Right to Withdraw Consent

Withdraw consent you have previously given for specific data processing at any time, without affecting any prior activity.

To exercise any of the above rights, contact the jepor98 support team via live chat 24/7 within the platform or by emailing support@jepor98.click

Jepor98's Data Protection Layers

Four layers of security working simultaneously to protect your data

1
Transmission Encryption

256-bit SSL encryption secures all data transmitted between your device and jepor98's servers. No third party can access your data while it is in transit.

2
Storage Encryption

Sensitive data in jepor98's databases is stored in encrypted form. Passwords use irreversible cryptographic hashing.

3
Access Control

A layered access control system ensures that only authorised personnel can access member data, and only to the extent required for their specific duties.

4
Monitoring & Auditing

Round-the-clock automated monitoring and regular security audits conducted by independent firms ensure that no vulnerabilities go unaddressed in jepor98's infrastructure.

FAQ – jepor98 Privacy Policy

Answers to the most frequently asked questions about privacy and data security

No, jepor98 has never and will never sell, rent, or commercialise members' personal data to any advertising company, data broker, or third party for their own commercial purposes. Your personal data is not a product we trade in. We only share the minimum necessary data with service providers directly involved in the operation of the platform – such as payment providers (Touch 'n Go eWallet, GrabPay, DuitNow, FPX) to process your transactions – and even then, only the data strictly required for that purpose and under strict confidentiality agreements.

jepor98 takes a highly cautious approach to members' financial information. For transactions made via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, you interact directly with each payment provider's secure interface – jepor98 never sees or stores your full account number, card number, or e-wallet password. All we receive is confirmation that a transaction was successful or unsuccessful, along with the amount and a unique transaction reference. All such communications take place over SSL 256-bit encrypted channels and comply with international payment security standards.

After your account is closed, jepor98 will retain the minimum personal data required for a period of seven (7) years to comply with applicable legal, financial, and tax record-keeping requirements in Malaysia. This includes deposit and withdrawal transaction records as well as identity information required for audit purposes. However, this data is no longer used for any operational or marketing purpose and is only accessible in the context of legitimate legal requirements. After the seven-year period, all relevant data will be permanently deleted or anonymised across all jepor98 systems.

Yes, you may request the deletion of your personal data by contacting the jepor98 support team via live chat or by emailing support@jepor98.click. We will process your request within 30 working days. However, it is important to understand that certain data cannot be deleted due to mandatory legal retention requirements – in particular, financial transaction records must be retained for seven years under Malaysian law. We will clearly inform you of any data that cannot be deleted and the reasons why, and confirm all other data that has been successfully removed.

jepor98 has a comprehensive security incident response plan in place to address any data breach that may occur. In the event of a breach involving members' personal data, our first step is to contain the incident and assess the scope of the data affected. We are committed to notifying affected members within a reasonable timeframe about the nature of the breach, the type of data potentially involved, the steps we have taken to contain the situation, and recommended actions you can take to protect yourself. We will also report the incident to the relevant authorities as required by applicable law. The security of members' data is jepor98's absolute priority, and we will always act with full transparency in such cases.
Related Documents – Terms & Conditions & Responsible Gaming

This Privacy Policy should be read alongside Terms & Conditions jepor98 for a full overview of your rights and responsibilities as a platform member. For information on self-control tools and support programmes, visit the Responsible Gaming us. For any privacy-related enquiries, the jepor98 support team can be reached via live chat 24/7 or by emailing support@jepor98.click.

Your Data is Protected – Join jepor98 with Complete Confidence

Register a jepor98 account for free in under 2 minutes and enjoy bank-grade data protection. Deposit from as little as RM 10 via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX. A secure platform, guaranteed privacy, and 24/7 support in Bahasa Melayu.

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Jepor98 Puts Member Wellbeing First

Beyond protecting your privacy, jepor98 is equally committed to the overall wellbeing of our members. The platform includes responsible gambling tools such as daily deposit limits, weekly loss limits, session time limits, and self-exclusion options. Use these tools to keep your entertainment activities enjoyable and within your control.

The jepor98 platform is intended for users aged 18 and above only. For more information on responsible gambling and support resources, please visit Responsible Gaming.

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